Securus Mobile

The Securus Mobile app now requires Android 5.0 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:

• Create a Securus Online account (required for app and website access)

• Change password and 4 digit passcode

• Setup security questions for easy password reset

Video Visitation

• Enroll in Video Visitation, schedule and visit an inmate remotely from anywhere in the world where you have Wi-Fi or cellular data service at all Securus sites that offer Video Visitation.

• Access and view your upcoming scheduled Video Visits

• Sync details of upcoming visits with your calendar

• Receive notifications for upcoming visits

• Test Wi-Fi/cellular connection to determine quality of Video Visit

*For best results and to reduce echo, use a headset or ear buds with microphone for Video Visits

Prepaid Calling Account Management for You

AdvanceConnect – fund this account to receive calls to the phone numbers you choose from your incarcerated loved one. You can:

• Enroll and add funds to AdvanceConnect account to always be ready for a call

• See available funds

• Add or change phone numbers that can receive calls

• View call details and transaction summary

• View the last call attempt to a number

• Block or unblock calls

• Enroll in AutoPay or TextPay

• Update or change credit/debit card information

Prepaid Calling, Tablet Media, Video Visitation and eMessaging for Inmate Account

Inmate Debit – deposit funds to this account for your incarcerated loved one and they can use the funds to:

• Call any number they choose

• Purchase music, games and movies for their tablet

• Schedule and pay for a Video Visitation

• Purchase stamps to send eMessages and eCards

Feature availability varies by facilities

eMessaging

• Sign up, purchase ‘stamps’

• Send and receive messages

• Send and receive eCards - digital greeting cards to encourage and uplift

• Attach photos to messages

• Snap n’ Send™ - Snap a selfie or choose from your photo gallery to quickly send a photo to your loved one

• Multiple attachments – now attach up to 5 eCards and photos to your message

• Transfer stamps to your loved one or prepay for them to reply

• Send a 30 second VideoGram

Feature availability varies by facilities

Securus移动应用程序现在需要Android 5.0或更高版本。请更新到最新版本。

该应用程序提供以下功能，可轻松设置和管理我们的监禁连接服务：

•创建Securus Online帐户（访问应用程序和网站时需要）

•更改密码和4位密码

•设置安全性问题，以便轻松重置密码

视频参观

•注册视频访问，在世界上所有提供视频访问的Securus站点上都具有Wi-Fi或蜂窝数据服务的地方，远程安排和访问囚犯。

•访问和查看您即将进行的预定视频访问

•将即将访问的详细信息与您的日历同步

•接收即将到访的通知

•测试Wi-Fi /蜂窝连接以确定视频访问的质量

         *为获得最佳效果并减少回声，请使用带麦克风的头戴式耳机或耳塞进行视频访问

预付费电话账户管理

AdvanceConnect –为该帐户提供资金，以接听您从被监禁的亲人中选择的电话号码的电话。您可以：

•注册资金并向AdvanceConnect帐户添加资金，以随时准备接听电话

•查看可用资金

•添加或更改可以接听电话的电话号码

•查看通话详细信息和交易摘要

•查看上次拨打电话的号码

•阻止或取消阻止通话

•注册自动付款或TextPay

•更新或更改信用卡/借记卡信息

预付费电话，平板电脑媒体，视频访问和囚犯电子短信

犯人借方–将您的被关押亲人的资金存入该帐户，他们可以使用这些资金来：

•拨打他们选择的任何号码

•为平板电脑购买音乐，游戏和电影

•安排并支付视频访问

•购买邮票以发送eMessage和eCard

         功能可用性因设施而异

电子讯息

•注册并购买“邮票”

•发送和接收消息

•发送和接收电子贺卡-鼓励和提升数字贺卡

•将照片附加到邮件

•Snap n’Send™-捕捉自拍照或从您的照片库中选择，以将照片快速发送给您所爱的人

•多个附件–现在最多可以在您的邮件中附加5张eCard和照片

•将邮票转移给您所爱的人或预付邮票以供他们回复

•发送30秒的VideoGram

         功能可用性因设施而异